Jay Raines ("we," "our," or "us") operates jayraines.com and LeadersQ. Jay is a speaker, author, podcast host, and business consultant who, along with his team of coaches at LeadersQ, works directly with clients and their staff. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for services.
Information We Collect
We only collect information that you voluntarily provide to us, including:
Personal contact information (name, email address, phone number)
Business information (business name, website, revenue details)
Newsletter subscription information (name and email)
Company information and staff contact details for coaching services
Speaking engagement requirements and event details
Business consulting and coaching inquiry details
Podcast collaboration information
Website usage data through Google Analytics (anonymized visitor behavior, page views, traffic sources)
Any other information you choose to share when contacting us
How We Use Your Information
We use the information solely to:
Respond to your inquiries about speaking engagements, consulting services, or coaching
Provide business consulting and coaching services through Jay Raines and the LeadersQ team
Send you our newsletter and business updates (with your consent)
Communicate about podcast appearances or collaborations
Follow up on business discussions and maintain client relationships
Coordinate with your staff as part of our coaching services
Analyze website usage patterns to improve our services
Third Party Services
We use the following third-party services to operate our business:
Fast Scalability (Go High Level): Our contact forms and customer relationship management are handled through Fast Scalability, a white-label platform powered by Go High Level
Google Analytics: We use Google Analytics to understand website usage patterns and improve our services. This service may use cookies and collect anonymized data about your visit
These third-party services have their own privacy policies and may collect additional information as outlined in their respective terms.
Information Sharing
We never sell, rent, or share your personal information with third parties. Your contact information and any staff information you provide is used exclusively for direct communication and service delivery between you, your team, and Jay Raines or the LeadersQ coaching team regarding your business needs
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for business purposes as long as necessary to provide services and maintain our business relationship. The specific retention period varies depending on the type of information and business need. You may request deletion of your information at any time, though we may need to retain certain information for legal or business purposes.
Cookies and Tracking
Our website uses Google Analytics, which may place cookies on your device to collect anonymized information about your website usage, including pages visited, time spent on site, and traffic sources. We use this information to improve our website and services. You can opt out of Google Analytics tracking by using browser settings or Google's opt-out tools.
Your Rights
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Opt out of future communications and newsletter subscriptions
Opt out of Google Analytics tracking
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact:
Email: [email protected]
Phone: 979-800-3381
Copyright 2025. LeadersQ Client Care. All Rights Reserved.